About

HaiyiMed

We are a medical travel facilitation / private medical travel concierge serving self-paying middle- and high-income patients worldwide, coordinating Chinese Grade-A International Departments and TCM wellness resources.

Our positioning

weNo direct treatment, prescriptions or diagnosis. Our value lies in turning complex cross-border care into a transparent, controllable, well-accompanied journey — from free consultation, itinerary planning and hospital coordination, to Medical Passport and D7/D30/D90 remote follow-ups.

Six things we insist on

①

Patients first

All decisions put patient safety and interests first; we accept no kickbacks from any medical institution.

②

Transparent Pricing

Public indicative price ranges and comparisons; medical fees are paid directly by patients to hospitals — we do not collect them.

③

Objective neutrality

Present objective credentials and information only — no diagnosis, prescriptions or efficacy promises.

④

Bilingual companionship

Bilingual medical coordinators and local interpreters throughout — barrier-free communication.

⑤

Privacy guardianship

Handling health data under HIPAA-GDPR principles: minimum necessary, encrypted throughout.

⑥

Long-termism

Building lasting trust through D7/D30/D90 follow-ups and member repurchase.

Cooperation model

Objective credential-based cooperation with Grade-A hospitals with International Departments and specialty institutions
The company charges onlyConcierge service feeand issue invoices; medical fees are paid directly by patients to hospitals, avoiding secondary settlement
DPA signed with hospitals governing cross-border data transfer and referral-fee reconciliation

International member commercial insurance

Members can reduce out-of-pocket pressure through international commercial insurance (medical evacuation, hospital direct billing, emergency transport). We help verify coverage, connect with direct-billing networks and coordinate claims, but the platform does not resell insurance and has no undisclosed interests with any insurer.

Medical disclaimer: this platform provides referral coordination services and does not replace physician diagnosis or treatment decisions. Any treatment must be determined after an in-person evaluation by a licensed physician. Medical compliance, visa and cross-border fee structures must be finally reviewed by practicing lawyers in both the US and China.

Policies & Statements & Disclosures

Policies & Statements

This site's policies and statements are grouped here into “Main Policies” and “Supplementary Statements”: the former are standalone core documents, the latter are supplementary notes presented together.