HaiyiMed

For patients worldwide: a reassuring, transparent and affordable medical journey in China

We're your private medical travel concierge — we coordinate the international departments of China's top-tier hospitals and Taoist TCM wellness programs, making treatment more affordable and far less stressful. We don't diagnose, prescribe, or collect medical fees; we refer, and we stay with you the whole way.

30+Partner hospitals / International Departments
JCIVerifiable credentials
24hMedical coordinator response
A patient and a Chinese medical coordinator reviewing medical record documents together at a bright International Department consultation desk Transparent pricing · full accompaniment

Your medical journey: a four-step reassuring loop

  1. Case pre-assessmentUpload records & imaging; hospital feedback within 48h
  2. Travel planningHospital, itinerary and visa invitation letter arranged as one
  3. TreatmentDirect billing to hospital, standardized International Department care
  4. Recovery follow-upMedical Passport + D7/D30/D90 remote follow-ups
Quality commitments

Our quality commitments and partner screening standards

We do not rest on accreditations; we place every coordination task under verifiable standards.

Patients first: shield embracing a patient, crossed-out kickback coin
Patients firstNo kickbacks from medical institutions
Fees paid directly to the hospital: transparent price tags, funds reach the hospital with no middlemen
Fees paid directly to the hospitalThe platform does not retain or collect medical payments
International standards reference: magnifying glass examining a hospital credential card and standard scale
International standards referenceScreening partner hospitals against JCI-grade standards
Data compliance: shield checkmark and encryption lock protecting health data throughout
Data complianceHandling health data under HIPAA-GDPR principles
24-hour response: clock, headset and checklists on duty around the clock
24-hour responseMedical coordinators on duty around the clock
Bilingual companionship: medical passport and dual-language speech bubbles bridging communication
Bilingual companionshipEnglish Medical Passport discharge records

Note: this platform is a medical travel referral coordination agency and holds none of the above accreditations itself; we use JCI-grade international standards as a reference framework for screening partner hospitals. Specific credentials are subject to the partner hospitals' and local authorities' public disclosures.

Service process

Concierge coordination from consultation to recovery

We do not replace doctors in diagnosis; we turn complex cross-border care into a clear, controllable four-step experience.

1
Case pre-assessment: coordinator compiles your records for partner hospital review

Case pre-assessment

Upload your records and imaging; we compile a standard summary for partner hospitals and relay their preliminary opinion within 48 hours.

2
Travel planning: itinerary, flights & hotels, visas and luggage arranged as one

Travel planning

Confirm hospital and package; arrange the 15-day itinerary, flights & hotels, M-visa invitation and interpreter accompaniment.

3
Treatment companionship: patient and concierge escorting for peace of mind

Treatment

Receive treatment at the International Department in China; you pay medical fees directly to the hospital and we invoice only for service fees.

4
Recovery follow-up: calendar milestones and remote review follow-through

Recovery follow-up

English discharge summary (Medical Passport) + D7/D30/D90 remote reviews and member repurchase.

Official partnership programme

US–China Youth Ambassador International Study Tour

A 14-day youth-diplomacy study tour jointly backed by US CUSA Education and Xi'an Tourism Group: Beijing — Xi'an — Shanghai, reciprocal exchange, with the Xi'an leg hosted by the group's own resources.

Explore the programme 14 days · 3 cities · Reciprocal exchange
Credentials · Original documents

Internationally recognised, officially verifiable

Official partnerships with international cruise lines, OTA platforms and industry bodies, plus ISO 9001:2015 quality management certification — all shown as photographed original certificates we can help you verify item by item.

View all credentials & honours
Price transparency

US-China dental price comparison: the same quality, a better cost structure

Take a single dental implant: the indicative cost range at a Chinese Grade-A International Department offers significant savings versus US domestic pricing. The public ranges below are for comparison; hospital pricing prevails.

View full comparison
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US Mainland

$4,000–$6,000

Single implant (including consultation and restoration, indicative)

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China · Grade-A International Department

$1,800–$3,500

Same materials · English-speaking intake · International Department standards

Indicative savings ~50–70%
Why choose us

Optimizing medical costs and improving the care experience with concierge-style service

~50–70%Indicative cost savings versus US domestic pricing for some procedures (non-binding; hospital final pricing prevails)
15 daysStandardized itinerary template covering treatment, recovery and cultural experiences
Bilingual Chinese-EnglishMedical coordinator + local interpreter accompaniment for barrier-free communication
The platform provides medical travel facilitation / referral coordination services,No direct treatment, prescriptions or diagnosis. All fees are indicative only; final pricing is set by the partner hospital. We do not collect medical fees — patients pay hospitals directly.
Brand story

From a cross-border treatment to a reassuring journey

We were founded on a simple observation: many patients worldwide are not unable to afford care — they are constrained by complexity of information, language and process.

Our founding team once accompanied family members seeking care across the US and China, experiencing the anxiety of hard-to-get appointments, opaque quotes and post-operative follow-up gaps. So we decided to turn this journey — one that deserves a reliable companion — into a trustworthy concierge service: not replacing doctors, but keeping the complexity to ourselves and returning peace of mind to patients.

Today, HaiyiMed connects the International Departments of China's top-tier hospitals, Taoist TCM wellness resources and local accompaniment networks, using standardized processes and bilingual support to make every cross-border care journey clear, transparent and affordable.

2019Brand founded
30+Partner institutions
1,200+Coordination cases
Values and culture

Six things we insist on

Culture is not a slogan — it is a verifiable choice made in every coordination.

Patients first: a patient sheltered by a teal protective arc, a crossed-out coin symbolizing refusal of kickbacks①

Patients first

All decisions put patient safety and interests first; we accept no kickbacks from any medical institution.

Transparent pricing: a transparent price-tag board showing price ranges; medical fees paid directly by patients to hospitals②

Transparent Pricing

Public indicative price ranges and comparisons; medical fees are paid directly by patients to hospitals — we do not collect them.

Objective neutrality: scales balancing credentials and information equally — no diagnosis, no prescriptions③

Objective neutrality

Present objective credentials and information only — no diagnosis, prescriptions or efficacy promises.

Bilingual companionship: medical coordinator bridging US-China communication④

Bilingual companionship

Bilingual medical coordinators and local interpreters throughout — barrier-free communication.

Privacy guardianship: shield encryption lock and hexagonal data grid protecting health data throughout⑤

Privacy guardianship

Handling health data under HIPAA-GDPR principles: minimum necessary, encrypted throughout.

Long-termism: an extending path with three milestones leading to a trust tree, corresponding to D7/D30/D90 follow-ups⑥

Long-termism

Building lasting trust through D7/D30/D90 follow-ups and member repurchase.

Use cases

Who needs HaiyiMed, and when

A patient comparing two dental implant quotes — the Grade-A International Department notably optimizes costDentistry

High premiums and long waits

A single implant quote can easily run to thousands of US dollars; choosing a Grade-A International Department with the same materials significantly optimizes the cost structure.

Pre-operative evaluation and examination for vision-correction surgery, remote post-operative follow-upOphthalmology

Considering vision-correction surgery

Pre-operative evaluation and itinerary planning for SMILE/LASIK/ICL, English-speaking intake and remote post-operative follow-up.

A post-operative recovery guest having dietary conditioning in a TCM wellness courtyard, with Shaanxi cultural silhouettes in the backgroundWellness

Post-operative recovery and cultural experiences

TCM wellness, dietary conditioning and Shaanxi cultural journeys that bring warmth to recovery.

Children in the US coordinating cross-border care for parents in China via screen — the concierge bond connecting across the oceanFamily

Arranging cross-border care for parents

Children in the US, parents in China? We can coordinate in reverse, with full concierge accompaniment.

Medical coordinators receiving overseas patients at the International Department front desk Concierge service scene illustration
Service content

More than a referral — a journey with someone reliably at your side

From first evaluation to post-operative follow-up, the concierge team coordinates hospital, itinerary, language and payments so you can focus on recovery.

  • Referral coordination: connecting Grade-A International Departments and specialty resources
  • Interpreter accompaniment: bilingual medical liaison and local escort
  • Itinerary planning: 15-day itinerary, flights & hotels, M-visa invitation
  • Follow-up & repurchase: Medical Passport + D7/D30/D90 remote reviews
View full service list
Sample stories

Medical Journey VLOG

Follow members' perspectives through the real process from consultation to arrival in China to recovery (sample content; real de-identified records will replace it at launch).

Transparent Pricing

The same medical standards, a better cost and experience structure

Using a single dental implant as an example, compare US domestic care with a Chinese Grade-A International Department across resources, privacy and efficiency (prices are indicative; hospital final pricing prevails).

Doctor discussing a treatment plan with a patient in an International Department consultation room International Department consultation and plan discussion illustration

US Mainland

$4,000–6,000
  • Hospital resourcesPrivate clinics/hospitals, long appointment waits
  • PrivacyHigh insurance thresholds, heavy out-of-pocket burden
  • Time efficiencyQueues of weeks to months

China · Grade-A International Department

$1,800–3,500
Indicative savings ~50–70%
  • Hospital resourcesGrade-A International Department, English-speaking intake, possible direct insurance billing
  • PrivacyIndependent visit pathways and private spaces
  • Time efficiencyEvaluation to treatment within days

Ready to begin your medical journey?

Upload your medical records and imaging for a free pre-assessment — preliminary partner-hospital feedback within 48 hours, and your medical coordinator will contact you.